Arai helmet warranty

[lintoncr]

Anyone ever dealt with Arai concerning the warranty? I need 2 new side plates for my RX7 Corsair and my warranty isn't expired until 2011. Wondering if they'll send me some new ones?

 

[buellet proof]

Waht is wrong with the plates?

 

[lintoncr]

one of the clips is broken off on the inside which prevents it from snapping on correctly, and therefore, holding the visor on. I have read a lot of negative feedback about arai's visor system, but I never had any experience with it until I ordered a new visor, the side plates' 2 tiny plastic clips are essentially all that hold the visor on, seems very cheap for a company that believes $800 is practical for a helmet, when I went to pull off the old visor, it took very minimal pressure to break the plastic clip off the inside on EACH side! so now I am left with a useless helmet until I get new sideplates, when I do I am seriously considering selling the damn thing and ride with my Shoei instead!

 

[Apexlocator]

hope your registered your helmet at araiamericas.com They were working on the web site last time I needed them. They are the best for customer service, you'll get new ones I'm sure

 

[lintoncr]

Yeah I actually registered it after the plates broke, but my warranty is valid until 2011. I posted a "help ticket" thru the arai america website so hopefully they'll respond soon. I'm just trying to figure out how to not break the new plates when I go to install the visor again????? It's really tough to get the visor on w/o being able to see under the plate and as soon as I make the wrong move with the visor, it pops off the plastic clip and then I'm pissed. Heads up, there may be a priced-to-sell Tommy Gun Blue on here very soon haha! (serious)

 

[buellet proof]

I have an Arai quantum and I changed the viser with no issues not sure if it is different though. When I pushed it up it just went right into the spot to take it off.