i feel your pain too. ive had my xb9r since august and dropped it twice. [sad] the first time was at a gas station when i went to flip my face shield down and the bike started to lean and didnt stop till it hit the ground. that was the day after i got it. broke that little piece that sticks out from the rider footpeg but didnt break the peg, bent the brake lever but it still works so i left it. the second time was a couple days ago when a guy in a pickup truck in front of me had his left blinker on and started to turn left so i started to go around him to the right and he decided he didnt want to turn anymore and cut back right. i swerved into the grass and the bike slid out and went down. this time the peg broke and the brake lever bent to the point where it stuck when i pulled it in. i bent it back and it works fine now and swapped the back peg with the broken front and went to the dealer and got a replacement peg and turn signal cover. (it broke off too, but the signal still worked, i just put some elec. tape on it to hold it up till i got a new one.) im gonna get aftermarket clutch and brake levers to replace the bent one. as for your dented frame, i would find out if the warranty would cover it, but not likely cuz it didnt result form a mechanical problem. but its worth a shot.