Agreed. Although it isn't a bad product, with no support after the sale that's worthwhile, it takes any positives and totally negates them. I will say, Ducati has MUCH improved. If the dealer needs a part and it isn't stocked in any USA warehouses, they NDA it to them from Italy. Doesn't matter if its a $.79 O-ring or a $400 engine case. Now...I am presuming they'd have it in Italy though?! Lol!the complete and utter ******-ness of ktm's parts pipeline and availability rivaled only by ducati. that in itself would keep me from buying any ktm product here in America.