do it any way just for the inconvenance they caused you. there are now dealership around here that usall give me what i want because when i was younger and didnt know any better, i would call my mom and she would come down and tell them what they are going to due based on the warranty they sold me. after that if i had an issue i would pull out my phone, which they would reply "ok ok will get the work done. just dont call your mom."