Possible dealer f-ing me!!!

[dokaman]

So, I have an 07 XB12STT that I purchased a month ago from my local Harley dealer. The bike was used by the dealers race team and was never registered, and was supposed to have a full new bike warranty from my purchase date. I just talked to them today about a high idle issue and wanted to get them to look at it under warranty. The service lady told me the warranty expired last December on the bike. I was told when buying the bike by four employees (two sales guys, sales manager, finance lady) that it would have the full warranty, otherwise I would have just bought a different bike for less money from a private party.

Not really sure what to do or expect from this situation. What do you guys think?
[confused]

 

[only1reds]

You should go back to those 4 guys/girls you had spoken with when you had purchased your bike. Tell them you need something in writting because you are having a hard time getting your bike serviced.

 

[dokaman]

I just looked at my finance paperwork and it is marked as a NEW bike purchase.

I am going to have a little chat with them tomorrow.

 

[jsg]

If they still argue bring the bike back since I'm pretty sure your safe with it in writing.

 

[Midnight82]

This is another fine example of how "good" the communication is between Sales and Service at the dealerships.

Dokaman, I hope you can get things straightened out. That's a bunch of crap

 

[dokaman]

Well, I just got some new paperwork in the mail today and it included an extended warranty plan for two years and unlimited milage. I am now curious if this covers the same as a new bike warranty or less.

At least at the moment they seem to be working this out.

Have a great 4th!

 

[maybebuell]

think the girl just make a mistake

 

[Supermanrider]

mine came with 2 year unlimited