Hope this thread doesn't get deleted but I'm not sure of the rules regarding sponsors, etc..
Anyways I always believe in giving props where they are due. If you haven't had the pleasure of dealing with Al & Joanne over at American Sport Bike then you are missing out.
In this day and age of shady business owners & people trying to suck every dime they can out of you it was very refreshing to run across ASB.
I originally met the former owner of Darkhorse (his name escapes me) at a trackday here in Houston. He had a sick XB9r and while talking I noticed his rear spools. Come to find out he had designed and created them, then sold the line to ASB. In examining them I noticed they were solid, high quality pieces so I immediately ponied up to get a set for my new baby.
Long story short the order shipped the same day, but somehow one number got transposed and I ended up receiving the fork sliders instead. I called them and without hesitation they offered to ship me the rear ones that day plus cover my cost to ship the wrong ones back. I decided to keep them and reorder the rear along with the buckle guard and they got here from Cali in 3 days.
Without giving away specifics I will say that ASB went above & beyond to make the situation right. ASB is a small business that will answer the phone/email and I am definately going to continue supporting their efforts with my business.
Thanks A & J. [up]
Anyways I always believe in giving props where they are due. If you haven't had the pleasure of dealing with Al & Joanne over at American Sport Bike then you are missing out.
In this day and age of shady business owners & people trying to suck every dime they can out of you it was very refreshing to run across ASB.
I originally met the former owner of Darkhorse (his name escapes me) at a trackday here in Houston. He had a sick XB9r and while talking I noticed his rear spools. Come to find out he had designed and created them, then sold the line to ASB. In examining them I noticed they were solid, high quality pieces so I immediately ponied up to get a set for my new baby.
Long story short the order shipped the same day, but somehow one number got transposed and I ended up receiving the fork sliders instead. I called them and without hesitation they offered to ship me the rear ones that day plus cover my cost to ship the wrong ones back. I decided to keep them and reorder the rear along with the buckle guard and they got here from Cali in 3 days.
Without giving away specifics I will say that ASB went above & beyond to make the situation right. ASB is a small business that will answer the phone/email and I am definately going to continue supporting their efforts with my business.
Thanks A & J. [up]
