Had went to the u-ship website and setup a pickup/delivery. First time user, everything was pretty user friendly. Had the crate info entered, pickup delivery addresses entered and double checked. Waited for bids, etc. etc. Paid for it by credit card, called the person shipping the crate to me. Simple enough. Truck to pick up part never showed up. Called the transportation company. Had the schedule set up to pickup on Saturday. Company said they never pickup on Saturday or Sunday. Didn't say that on their reply on u-ship website. Anyway, they said that they will pickup today (Monday). Told them they had to contact the person at the pickup location since it was a residence. They said they knew it was a residence and read me the phone number for them. They had no problem getting all the info, but if it doesn't match their schedule, they bump it to the next time they are working. Just be aware of this if you use the u-ship website. Contact the shipper direct before you pay. Sorry for the issues Cosworth.