I have to max mine out when my old lady and I ride together and back it off when solo it turns about 3 rotations before I get anything then feels snug to max and to get it serviced take it off and take it to a motocross dealer (NOT HARLEY) they can help you more they should have a tech or know someone who will work on suspension for you unfortunitly my suspension guy passed away not to long ago in a flat tracking accident [sad] keep it sideways[sad]