got mine back w/ a new pump ... hopefully i won't get stranded again ... or maybe i hope i do & can lemon law it ... anyway, pretty discouraging, disenchanting, whatever, considering this is my first bike and missed my first season altogether, basically ... the guys in service all had down's syndrome, i think, so i was considering calling my original salesman (nice guy, his manager was a douche and almost blew it for him) & calmly explaining why my first scheduled maintenance should be discounted ... also, frank rizzo's experience sounds like a good time for a new rider like me, looking forward to that (i think i still regret not getting the ulysses - i didn't have the extra cash - but i'm enjoying myself plenty when it's been running)