STILL DOESNT RUN! XB9 PUZZLE

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I just had my first disagreement with my service writer, but it's ok. I don't think we are going to break up.
Yet.
He wanted me to sign a work order so his tech could get paid. Really, what happened to we are going to make this right and fix it without charge due to the fact you came 2 times and it didn't run on either one of those occasions? After some discussion, he relented and agreed not to charge labor. Hey, he offered! I didn't bitch, push, complain or pressure him in any way for him to make it right. I was polite and smiling both times I tried to pick it up; Mr. ****ingunderstanding I was. Got bitched out by my wife both times. That's worth $400 right there; you married guys know this. So it is disappointing that he wanted to now have me pay after 2 months of waiting and the promise of making things right.

I'm sure that I'm becoming less welcome there every minute, as all this is my fault. Stupid Buell guy! (That's what Homer Simson would say). Maybe I should change my on line name to that. Naaaa.
 
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This is an odd story considering that shop used to sponsor, build and race Buell's.

Have you complained to Mario Vindeni, the General Manager?
 
I was thinking that should be on my "to do list". They want me to come by and sign a work order today and I was considering a talk with the top guy but I didn't know his name. Do you know if Mario is still the manager?

And yes, this is an odd story. When they got it running, they supposedly took it for a 3 mile test ride. I'm surprised it idled correctly for them then, and equally surprised the battery wasn't charged after doing extensive electrical diagnosis, and probably leaving the key on for a couple of hours. Keep in mind the battery was only about a week old and I topped it off on the charger before they picked it up. Yes, a lot of this is odd. A guy with many years of experience doesn't know how the revised regulator is plumbed? It isn't terribly different from other Harleys, I googled the images. After looking at Marios' Linked In page, I find the condition of the shop even more odd. He seems like a together organized guy. The shop, not so much. They couldn't even find the tech, much less get him to talk to me.
 
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It just keeps getting better! I know some of you are just rolling around on the floor laughing and kicking your feet in the air when you read this, I can't blame you. Comedians use real world stuff cause sometimes u just can't make up stuff that good. and so it goes.

My boss gave me some good advice saying to have them put on the regulator so it is warrantied, and so that if their diagnosis is wrong, they eat it once again. So I had a final conversation with my service writer, who by the way is only as good as the technitions behind him. He tells me harley calls for an hour and a half labor to instal it. This is where I really start to loose my patience. It's 2 screws for the regulator and the chin fairing needs to be partially removed, 3 screws on the countershaft cover, and then plug it in. He comes back and says ok, it will be a 1/2 hour labor. Ok thats better. Then he needs to check to make sure thats ok. Nope, gotta have 1.5 hrs labor, $150 to install. Then I ask if the regulator is covered if I put it on, first he says yes, then wait a minute, no-we have to put that on or it is not covered. I kind of figured that was the case, and I attribute the back and forth to his inexperience in that matter. But I'm pissed now. I gotta run home from work, get some tools together but I don't know what fasteners I need wrenches for, allen, torks, mm or std.?? then go to the dealer and put the part on in the parking lot, all before they close. So I get there with all this crap in the car and we go through the bill for parts, he removes all the fuel system parts from the bill since they provided the F/P assembly I wouldnt need them. That was really nice, since I had agreed to pay for what they ordered. Now comes the interesting part. The original tech is off today so the service writer had another tech check the charging system after my rant about the system working fine before. Literally, in a low sheepish voice he says "I had a tech check it and it's charging now" I truely couldn't believe I heard that and had to have him repeat it louder. Are you F@*@ing kidding me! I didn't say that but I wanted to. It may have an intermitant problem. Man oh man. Someone is testing me! "sir you have a fatal disease, no wait a minute, I'm an idiot, I had the paper upside down, your fine".

How much of an emotional roller coaster does this need to be? It's a F**ing inanimate object, its a machine! I was so pissed last night I really couldn't sleep. But now I'm close to the damn finish line, I can't be bothered with this any more, I want to pay and leave with my stupid regulator in a box. I know some of you might say it's charging, why buy a regulator? The ever careful, worst possible scenario electrical engineers at work pointed out that the regulator could allow too little or TOO MUCH current to pass, so a voltage spike could occur if it is bad and that would take out an ECM. Thus, I went with the new one in the box. I think this bike will go a long way if everything is sorted out, and that is worth the price.

So I gear up hoping the third time is a charm as Rich my service writer says. (Long sideways glance to Rich here). Don't jinks it F$&cker! The tension was killing me too... press the starter and ka boom.. it runs F&ING perfect. YAAAAAA, loud applause here. Take a bow you ******** in service, it only took 2 months.

Now I havn't ridden since June and I admittedly suck as a rider anymore. I go about 60 feet and San Fernando road is jammed with cars, all stopped. Do I lane split with my Renthal low bars and bar end mirrors stiking out the sides? Been a while and the road is narrow, F#$ck yea. So I'm following another bike by about 100 yards and a few times it is so narrow I have to stop and put a foot down. I come to a really shiny black Chrisler (SP) 300 and some sh@tty looking white Nissan, slow to walking pace and go closer to the nissan. WACK goes the mirror on his mirror! HA! Oops! Must have just grazed it caus the adjustment didn't even change. Gas it! I'm FREE, I pass a sh$#tload more cars and roar up the freeway. Man it feels good!
 
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